Getting a
coffee service for your business can improve employee morale, unless it's not a
good coffee service. If you select a company that doesn't deliver adequate
service or provide you with a great selection, you'll find that what you
intended to be a benefit has now become a bone of contention with your
employees. That's why you need to use a checklist of the basic requirements for
a good coffee service.
Quality Products Are Important
When you
choose a service, make certain you check the type of coffee they offer. You
should be able to recognize a few of the name brands available. If the office
coffee tastes like mud, you'll still have employees popping in late because the
line at Starbucks was a little longer than expected and not receive any
positive feedback or benefit from the money you paid for the service. It's a
huge positive if they offer all the favourites of the office and you can
alternate between brands.
Prompt Customer Dedicated Service
Best Coffee Service are only
good if the equipment works and you have an adequate stock of coffee. They
should also rotate out old coffee so you always get a fresh delicious flavour.
If your service doesn't make regular stops at the business to restock coffee or
it takes forever for the service to repair or replace faulty equipment, you
need to immediately consider a different service and find one where the
customer is king. You should also be able to read invoices easily and get
prompt answers from their customer service if there's a billing problem.
The Equipment Makes a Difference
Some
coffee services provide a professional brewer, but you may have to fill the
brewer with tap water or provide bottled water to fill them. Others may provide
adequate pots, but not an air-pot brewing system that provides the "in
restaurant" taste. Check out the type of equipment the company provides,
particularly if your office water is less than good. You'll want to use a
company that offers water filters and keeps them changed regularly.
A Good Product Selection Pleases the Entire Staff and Visitors
Not
everyone loves coffee; both employees and visitors to the office may have other
preferences. Some people enjoy a cup of tea or even hot chocolate. Your coffee
service should make those available, as well as other drinks such as cappuccino
or spiced apple cider. A good service will also carry instant soup mix and
maybe even snacks, such as microwave popcorn, for those working lunches or late
nights.
Pricing Is Important
As with
any employee benefit, the price you pay for the service counts as well,
particularly if your budget is limited. While coffee is a morale booster, it
should be affordable and reasonable enough to justify having the service. The
service shouldn't require a contract, but should provide the equipment free if
you have a large order. When all things are equal, you don't have to be a
rocket scientist to know the lowest price is the best choice. To know more
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